Erin Hayward-Lang

Erin Hayward-Lang is a Data Analyst at Mayden since January 2023, focusing on promoting data utilization across the company, enhancing financial reporting and invoicing processes, and developing ETL jobs using Talend Open Studio. Erin completed a Master's degree in MSc Business Analytics at the University of Bath in 2023, where a dissertation on text mining's application in categorizing IT support tickets was achieved with a mark of 81%. Previous experience includes a Business Analyst Placement responsible for maintaining internal dashboards and creating MySQL data sources, a Bar Team Leader role at The SU, University of Bath overseeing service standards during high-capacity events, and a Retail Insights Internship at The Walt Disney Company during an undergraduate degree in BSc Physics with Placement (Hons) from the University of Bath.