Jacek Kruszewski

Jacek Kruszewski is a seasoned professional with extensive experience in customer experience management, dealer systems, and organizational innovation. Currently serving as Senior Manager Dealer Consumer Systems at Mazda Motor Europe, Jacek co-creates and executes strategies to enhance consumer engagement and improve customer experience. Prior to this role, Jacek was Customer Experience Manager at Mazda Motor Poland, focusing on service strategy development, and held various managerial positions at Leroy Merlin, where responsibilities included corporate strategy implementation and project management. Jacek's early career also includes experience in merchandising at Warner Bros. Jacek holds multiple postgraduate degrees from SGH Warsaw School of Economics and a Master's degree in Enterprise Management from Bialystok University of Technology.