Allison Hall

Chief Operating Officer at MazumaGo

Allison Hall has a diverse and extensive work experience. In 2020, they began their role as Chief Operating Officer for MazumaGo, where they were responsible for overseeing company-wide project management and product feedback loop processes, ensuring compliance with risk, compliance, and regulatory requirements, and acting as the voice of the customer by creating and leading onboarding, success, support, and feature adoption systems. In 2019, they became the Customer Operations Manager for Misty Robotics, where they created CRM-integrated customer support systems and financial forecasts and logistics/inventory systems. In 2018, they worked as a Business and Economic Development Consultant for various Colorado Cities and Organizations, where they managed stakeholders, financial planning/forecasting, project planning, research, community outreach, and more. From 2015-2017, they worked in Fiordland National Park, New Zealand, as a Supervisor and Senior Nature Guide for Real Journeys, where they managed the glow worm cave guide team, oversaw on-site operations, and provided commentary as a deckhand. From 2013-2017, they worked for Hilton, where they held roles as Sales Coordinator and Front Office Supervisor.

Allison Hall has a Master of Business Administration - MBA in Entrepreneurship and Sustainability from the University of Colorado Boulder, obtained in 2020. Allison also holds a Bachelor of Science (B.S.) in Hospitality and Tourism Management from the University of Maryland Eastern Shore. In addition, they have obtained certifications in Anti-Money Laundering Concepts: AML, KYC and Compliance from Udemy in August 2022, Post-Crisis Hospitality and Tourism Management from the University of South Florida Muma College of Business in October 2020, and Maritime Crewing, Level 2 from Competenz in May 2017.

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Previous companies

Misty Robotics logo

Org chart

Timeline

  • Chief Operating Officer

    July, 2022 - present

  • Operations Manager

    June, 2021

  • Customer Success & QA Manager

    August, 2020