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Thomas Vonderhaar

Operations Business Analyst at Mbira Technologies

Thomas Vonderhaar has a diverse work experience spanning several companies. Thomas started their career as an Office Administrator/Transcriptionist at OTP Transcription from May 2003 to August 2005. During this time, they processed reports, transcribed work for doctors, and ensured accuracy and consistency of data.

In 2007, Thomas worked as an Intern Accountant at Crowe Horwath LLP until August 2009. In this role, they prepared various tax returns, sought out work independently, and collaborated with different teams.

From September 2011 to March 2012, Thomas was an Associate at Shamrock Financial Consulting Partners. Here, they performed financial consulting work, developed firm materials, and conducted research to support firm initiatives.

Thomas then moved to Mbira Technologies in March 2012, starting as a Customer Service Representative. Over time, they took on various roles within the company, including Returns Department (October 2013 to July 2014), Returns Department Lead (July 2014 to December 2016), Customer Advocate (January 2017 to March 2018), and Call Center Supervisor (March 2018 to January 2020). In these positions, they handled customer orders, processed returns and accounts jobs, and oversaw the major branches of the business, including sales, returns, accounts, and credit. Thomas also assisted in hiring and training new service representatives and provided alternative payment solutions to customers in need.

Currently, Thomas holds the position of Operations Business Analyst at Mbira Technologies, starting in January 2020.

Thomas Vonderhaar attended St. Charles East High from 2001 to 2005, although no specific degree or field of study is mentioned. After completing high school, they enrolled at The University of Iowa Tippie College of Business from 2005 to 2009. During this time, they pursued a Bachelor of Business Administration (BBA) with a focus on Finance, General.

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Previous companies

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Timeline

  • Operations Business Analyst

    January, 2020 - present

  • Call Center Supervisor

    March, 2018

  • Customer Advocate

    January, 2017

  • Returns Department Lead

    July, 2014

  • Returns Department

    October, 2013

  • Customer Service Representative

    March, 2012