Marion Walleston

Marion Walleston is an experienced customer service professional with a strong background in relationship building and support across various industries. Currently serving as a Client Care Specialist at MBO Partners, Marion manages a high volume of customer interactions and supports internal teams to enhance service quality. Previous roles include Customer Service Manager at Modern Matter, where Marion led a team to meet service KPIs and implemented process improvements, and CX Lead-Operations at Interior Define, overseeing team performance and customer experience initiatives. With foundational customer service experience at companies such as Paint Nite, Cintas, and BJ’s Wholesale Club, Marion possesses a comprehensive understanding of customer needs and operational efficiency. Education includes an Associate degree in Psychology from Mount Washington College.