Alicia Brown

Alicia Brown is a Services Dispatcher at Management Control Systems Limited since September 2022. Previously, Alicia held multiple roles at Advantage Communications Inc. from May 2017 to September 2022, including Remote Back Office Support, Remote Collections Officer, Technical Sales Specialist, and Technical Support Associate. Prior experience includes serving as a Customer Support Representative at Digicel Group from March 2016 to April 2017, where responsibilities included assisting customers with service information, troubleshooting connectivity issues, and addressing various queries. Alicia is pursuing an Associate's degree in Business Administration and Management at Portmore Community College, projected for completion in September 2026, and holds a high school diploma from Holy Childhood High School, obtained in 2013.