Memoona Afridi is currently the Head Service Quality at MCB Bank Limited. With a Master of Business Administration (MBA) degree in Marketing from Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Memoona has held various high-level positions in the banking industry, specializing in customer experience, service quality, and marketing. Memoona's previous roles include Group Head at Soneri Bank Limited, Head at NIB Bank, Senior Manager at Bank Alfalah Limited, Country Manager at Barclays, Regional Manager at Royal Bank of Scotland, and Assistant Manager at ABN AMRO Bank N.V.
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