Madison Reynolds serves as the Online Operations Manager at McColl's Retail Group since November 2020, overseeing online fulfillment and delivery partnerships across over 500 stores while collaborating with key departments to enhance service and profitability. Previously, Madison participated in a 2-year Operations Future Leader Graduate Scheme involving rotations in Commercial, Finance, HR, and Operations, and led projects focused on technological advancements and efficiency improvements. Earlier roles include Account Assistant at IKONIC Technology Limited, Customer Service Advisor at Direct Opticians Ltd, Credit Controller at PFP Energy, and Weekend Host at Inchcape Jaguar and LandRover. Madison holds a Senior Leader Master's Degree from the Chartered Management Institute, alongside a Bachelor of Arts with Honours in Business and Management from the University of Central Lancashire, where Madison also received a Dean’s List Honour. Educational background includes a BTEC Level 3 Extended Diploma in Business Studies from Runshaw College.
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