McCorkell
Peter C. is a seasoned contact center management professional with extensive experience in customer service operations. Currently serving as the Contact Center Manager for McCorkell since June 2018, Peter oversees a team of six leaders and coordinators, managing over 60 staff across diverse Omni-Channel customer experience campaigns. Prior to this role, Peter held the position of Field Service Manager at Virtrak from February 2017 to June 2018. Peter's career began at Customers1to1 in September 2007, where initial responsibilities as a phone agent led to various roles including Quality Assurance Officer, Senior Learning and Development Trainer, and ultimately Call Centre Manager, overseeing the execution of multiple sales and service campaigns in the financial sector.
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McCorkell
McCorkell is an integrated marketing and advertising agency specialising across 28 services in 8 divisions, primarily within the IT&T / Automotive / Telco / Healthcare / Food Services / Banking & Finance sectors. Our broad range of marketing and event services enables us to develop effective campaigns for our clients that go beyond common methodologies and achieve unrivalled results. Our operation covers the APAC region with office presence in Australia, Singapore, China, Japan and India. The agency offers an array of services, notably strategic planning, creative, content, call centers, events, marketing technology, advertising technology, social, data & digital solutions. With more than 32 years in the highly erratic advertising landscape, and having worked with so many companies, from small to multinationals, McCorkell has an acute sense of delivering effective marketing strategies. We provide our clients with the sense of assurance and commitment.