Peter C.

Peter C. is a seasoned contact center management professional with extensive experience in customer service operations. Currently serving as the Contact Center Manager for McCorkell since June 2018, Peter oversees a team of six leaders and coordinators, managing over 60 staff across diverse Omni-Channel customer experience campaigns. Prior to this role, Peter held the position of Field Service Manager at Virtrak from February 2017 to June 2018. Peter's career began at Customers1to1 in September 2007, where initial responsibilities as a phone agent led to various roles including Quality Assurance Officer, Senior Learning and Development Trainer, and ultimately Call Centre Manager, overseeing the execution of multiple sales and service campaigns in the financial sector.