Ulises G. Jorge Bidó

Ulises G. Jorge Bidó is an experienced ITSM Change and Project Specialist at McCormick & Company, where expertise includes driving change and innovation in complex SAP environments and managing the implementation of the ActiveControl application with ServiceNow integration. Previous roles encompass application systems analysis and technical auditing with a strong focus on HP Service Manager and related technologies, demonstrating a consistent ability to enhance system performance and customer service. Earlier positions include developing event management applications at EVERTEC, Inc., which significantly improved ATM network availability, alongside diverse experience in network support. Ulises holds a Bachelor of Science in Computer Science from Universidad del Sagrado Corazón.