Julianne Bonilla

Julianne Bonilla is an experienced professional in customer support and management, currently serving as Vice President Support for Achieve3000 at McGraw Hill since March 2021. In this role, Julianne leads a team of over 30 individuals, fostering collaborations to enhance customer experiences with a focus on top-tier clients. Prior to this position, Julianne held various roles at Achieve3000, including Director of Customer Support and Manager of Roster Services, where responsibilities involved managing technical account managers and developing customer journey outlines for extensive school district integrations. Julianne's earlier experience includes a teaching role at Toms River Regional Schools and a Marketing Coordinator position at HealthSource®. Julianne holds a Bachelor of Arts in History Teacher Education from Kean University.