Donna-Linn Adams

Donna-Linn Adams currently serves as the Assistant Services Operations Manager at McKinsey & Company since July 2022. Prior to this role, two prominent positions at USAA included Insurance Sales and Service Manager and various roles, including Business Support Analyst and Member Solution Senior Specialist, spanning from May 2014 to July 2022. Donna-Linn's career began with positions at Macy's as a Lead Sales Associate, and Kass Shuler, P.A. as a Document Imaging Specialist. Academically, Donna-Linn holds a Master of Arts in Business Administration and Management from the American Public University System as well as multiple degrees in criminology and criminal justice from the University of South Florida, Bloomfield College, and an associate's degree from Antigua State College.