Richa R. has extensive work experience in quality improvement and organizational excellence in healthcare settings. Richa has held various roles, including Director of Quality Improvement and Organizational Excellence at McLaren Health Care, where they provided leadership and oversight for quality improvement initiatives. Richa also served as an Accreditation Manager for McLaren Central Hospital and Rural Health Clinics, ensuring compliance with regulatory and accreditation standards. Additionally, Richa has experience as a Quality Accreditation Specialist at Henry Ford Health System, a Quality Compliance Manager at Americare,LLC|Angel Gardens Assisted Living, and a State Consultant for Quality Assurance at National Health Mission, U.T. Chandigarh. Richa has also worked as a Research Analyst at Postgraduate Institute of Medical Education and Research and Mayo Healthcare Super Specialty Hospital, and as a Research Assistant at the Chandigarh Administration and Postgraduate Institute of Medical Education and Research. Richa's experience demonstrates their expertise in quality improvement, regulatory compliance, and healthcare research.
Richa R. completed their education with a Master of Business Administration (M.B.A.) degree in Hospital and Health Care Facilities Administration/Management from Panjab University in 2015. Prior to that, they completed their Bachelor of Dental Surgery (Foreign Trained Dentist) degree from Panjab University in 2012. Their high school education was completed at St. Anne's Convent School, Chandigarh from 1992 to 2004, with a focus on Junior High/Intermediate/Middle School Education and Teaching.
In addition to their academic degrees, Richa has obtained various certifications. These include the IHI Open School Basic Certificate in Quality and Safety from IHI, the Harnessing opportunities in Rural Health certification from The Compliance Team, Inc., and the Verified International Academic Qualifications certification from World Education Services, all obtained in 2023. Richa also holds a Project Management Skills for Leaders certification from LinkedIn (2022), a 340B Drug Pricing Program certification from Apexus LLC (2021), an EPIC Quality/infection control/Risk certification from Henry Ford Health System (2020), a Five years of professional study in dentistry certification from World Education Services (2016), a Dentist certification from CHANDIGARH STATE DENTAL COUNCIL (2015), a Lean Six Sigma Green Belt Certification from KPMG India (2015), and a Professional specialization certification in forensic odontology from International Forensic Sciences (IFS) (2013).
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