Ron Y. (Lee)

Ron (Lee) Y. is an experienced technical analyst and software support professional with a background in various IT roles spanning over 15 years. Currently serving as a Technical Analyst Sr and Lead IT Technical Support Specialist at McNeilus Truck and Manufacturing, Inc. since October 2019, Ron has previously held positions at Spiceworks, where responsibilities included serving as a Stf Software Support Engineer and handling critical interactions between development and support teams. Prior roles encompassed providing technical support at International Quality Homecare, managing phone systems and local networks at Springboard Development, and developing customer service skills at Charter Communications and Chipotle Mexican Grill. Ron holds a Bachelor of Science in Information Technology: Networking and Security and an Associate in Applied Sciences in Information Technology from the Minnesota School of Business.