DM

David McKenna

Head Of Major Project Customer Services at MD Group

David McKenna has over 20 years of experience in sales and customer service management. David currently works as the Head of Major Project Customer Services at MD Group since March 2023. Prior to this, they held the role of Senior Customer Service Manager at the same company from February 2014 to June 2023.

Before joining MD Group, David was a Customer Service Manager at MDINSURANCE from February 2014 to February 2022.

David also has experience as a Contact Centre Manager at Claim Angel from March 2013 to August 2013. The role involved overseeing contact center sales performance, lead generation, and providing leadership and direction to achieve business objectives.

From 2007 to 2013, David worked as a Sales Manager at CPM UK Limited, where they were responsible for the development and performance of sales activities and ensuring profitability and growth objectives were met.

Earlier in their career, David served as a Sales Manager at Valdel Xtent from 2004 to 2007, where they managed and led a team of sales staff and implemented monthly incentive schemes. David also worked as a Sales/Customer Service Manager at Aviva plc from 2000 to 2004, leading a team and providing coaching and feedback.

David Mckenna attended De La Salle in Liverpool from 1983 to 1991 for their education. No specific degree or field of study is mentioned in the provided information.

Links

Previous companies

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Timeline

  • Head Of Major Project Customer Services

    March, 2023 - present

  • Senior Customer Service Manager

    February, 2014