Christopher Docena possesses extensive experience in IT operations and support, currently serving as the Operations Lead for the Service Desk Team at MDI (Micro-D International, Inc.) since October 2017. Prior roles include IT Support Supervisor at TeleTech Philippines from November 2013 to October 2017, and a progression of positions including IT Support Technician at Sitel from August 2011 to October 2013. Christopher's educational background includes studies at the University of the East from 1997 to 2007.
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