Esther Withers

ESTHER WITHERS is a seasoned professional with extensive experience in customer support and operations management across various industries. Currently serving as the Senior Manager of Customer Support at Medable, Inc. since April 2021, ESTHER has successfully established and continues to manage a 24/7 Customer Care Help Desk Department, overseeing team performance, CRM updates, and vendor relationships. Previous roles include Director of Customer Support at Itamar Medical, Inc., and eCommerce Catalogue Customer Service Manager at DHL eCommerce, where ESTHER demonstrated strong leadership and process improvement skills. Additional experience includes managing operations at CarMax, DriveTime, and Sprint, alongside a background in customer service supervision at Wachovia Bank (Wells Fargo). ESTHER holds an Associate of Arts degree in Finance from Central Piedmont Community College.