Connie Leary

Connie Leary is a seasoned professional in customer experience and organizational strategy, currently serving as Senior Director of CX Advisory at Medallia since October 2021, following roles as Group Director and Principal CX Advisor. Prior experience at Santander Bank, N.A. from January 2012 to September 2021 includes positions such as Senior Director of Customer Experience Strategy & Programs and Chief of Staff for the Branch Network, where Connie led customer-centric transformations and managed extensive operational strategies. Earlier experience includes leadership roles at Sovereign Bank and Fleet Bank, along with a strong educational background from the College of the Holy Cross and IE Business School.