Medallia
Lora Cavallaro is a Senior Customer Experience Strategist at Medallia since January 2020, helping leading brands transform their customer experience strategies through actionable insights derived from customer data. Prior to this role, Lora spent nearly nine years at CarMax, where achievements included becoming a Certified Sales Mentor, leading a sales team, and advancing to President’s Club Double Diamond status as a Senior Sales Consultant. Early career experiences encompass providing in-home care for patients and working as a teacher at Circle C Child Development Center. Lora holds a High School Diploma from James Bowie High School, obtained through the Distinguished Achievement Program.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.