Erica Martinez

Erica Martinez is an experienced professional in customer success and account management with a robust history of leadership roles in various companies. Currently serving as the Director of Customer Success at Medallion, Erica previously held positions at Plaid as Strategic Segment - Account Management Leader, and at Yext as Director of Client Success for Strategic Partnerships and Senior Manager of Strategic Partnerships. Earlier experience includes a role at Get Satisfaction focused on Customer Success and managerial positions in Strategic and Channel Partnerships at Practice Fusion. Erica holds a Bachelor of Arts in Spanish Language and Literature from Yale University and has additional educational experience from Universidad Complutense de Madrid.