Terri Edger

Terri Edger worked as a Client Service Manager at MedCo Services from June 2014 to October 2015. From October 2015 to April 2019, they held the position of Director of Call Center Operations at the same company. In April 2019, Terri was promoted to Vice President Operations at MedCo Services, where they currently work. Prior to their time at MedCo Services, Terri worked at Lockheed Martin as the Deputy Manager of ACE-IT Enterprise Service Desk from September 2011 to May 2014. Before that, they were an Operations Manager at EMCO Technologies, specifically in the ACE-IT Enterprise Service Desk department, from May 2008 to September 2011.

Terri Edger obtained a Bachelor's Degree in Management of Technology from Athens State University. In addition, they also hold the Certified Patient Account Representative (CPAR) certification from HFMA Alabama, which they obtained in October 2014. Furthermore, Terri obtained the ITIL Foundation Certificate in IT Service Management from PEOPLECERT in October 2012.