Jose Hernandez

Jose Hernandez is an experienced professional currently serving as a Senior MSR at Consumers Credit Union since May 2024. Previously, Jose worked as a Bilingual Learning & Development Training Specialist at Elevate Patient Financial Solutions from 2013 to 2024, where responsibilities included managing and delivering training programs for new hires in the Medical Billing sector. Additionally, experience includes roles such as Security Officer 1 at Herman Miller, Bilingual Consumer Lending CSR at Fifth Third Bank, Bilingual Senior Service Specialist at Chase, and Bilingual Contact Center CSR at Fifth Third Bank. Jose's educational background includes ongoing studies in General Studies at Grand Rapids Community College and a Diploma in Civil Drafting and Civil Engineering CAD/CADD from Kent Career Technical Center.