Noriko Kumagai

Noriko Kumagai is a seasoned professional with extensive experience in digital marketing, account management, and customer support. Currently serving as a Digital Account Coordinator at Medeam for Air France KLM Group since May 2010, Noriko excels in overseeing B2B/T email marketing communications, managing websites, and coordinating social media efforts across multiple continents. Previous roles include Member Happiness at Meditopia, where analysis of user cases and feedback integration were key focuses, and Sales Executive at Inabata UK Limited, where stock control and competitive pricing strategies were managed. Noriko has also gained experience in logistics administration and foreign trade internships, complemented by an academic background in Marketing (MSc) from the University of Birmingham and Business Administration (BA) from Nanzan University.