Account Manager, Provider - Healthcare Saas

Internally titled, our Director, Provider Growth & Retention will report to Vice President, Provider Sales & Growth and be a key member of the Provider team and operate as a “growth executive.” This role will oversee assigned MedeAnalytics’ clients with a focus on retention and expansion of our current Provider business and revenues via existing solutions such as our Revenue Cycle Analytics, Value-based Care and Data Fabric offerings. To be successful in this role, the ideal candidate must be a dynamic leader with a history of driving retention, growth, and satisfaction within their client base.

Essential Duties and Responsibilities:

• Lead and implement sales and customer success strategy from initial lead through the entire customer lifecycle to maximize revenue
• Collaborate and align with the Marketing team on sales collateral and execute lead-generation campaigns within current Client segments and sub-segments
• Increase annual revenues and customer revenue retention
• Collaborate with Provider leadership and product leaders to provide customer-driven feedback and direction to build products that meet customer needs
• Manage the effective utilization of SalesForce across account management teams, resulting in consistent use, great accuracy and impeccable integrity
• Skillfully partner with colleagues on the sales & account management team to manage a complex sales environment utilizing excellent negotiation, relationship and presentation skills
• Understand and utilize MedeAnalytics tools and client system functionality – leveraging to establish adoption and retention strategies with clients
• Support client contracting processes, including reviewing and developing Master Service Agreements, Statements of Work, Change Orders, and developing internal pricing models.

Education, Experience, and Required Qualifications: 

• 7+ years of experience in Account Management involving SaaS-based technology & capabilities within the healthcare market (payers, providers, ACOs and payviders); RCM experience is a huge plus. 
• Experience in Software as a service (“SaaS”) operating model in healthcare required
• Possess extensive knowledge of healthcare provider operations with a vision for how analytics can impact cost, quality, equity, access, utilization, revenue, denials, patient satisfaction and other key industry drivers
• Ability to travel 25% and work flexible hours when required
• Ability to manage influence through persuasion, negotiation, and consensus-building
• Ability to establish, nurture and leverage relationships with client executive leadership and decision-makers
• Enthusiastic and creative leader with the ability to inspire others
• Excellent interpersonal skills; Strong communication/presentation skills (both written and verbal) with the ability to translate thoughts, concepts and ideas into understandable, workable information
• Impeccable service ethic characterized by high energy, a positive attitude and the desire to go “the extra mile” for both internal clients and teammates
• Experience implementing creative ways to increase pipeline, managing cross-selling analysis, activities and close processes
• BS degree in business, or healthcare desired. Advanced degree preferred

Benefits Include:

• Great Medical, Dental, and Vision benefits - Effective on the first of the month after your start
• Company paid Basic Life & AD&D Insurance, STD/LTD
• ROBUST Employee Assistance Program (EAP)
• 401k with Company Match
• 9 paid holidays AND 3 floating holidays = 12 total!
• Paid Time Off (PTO) Accrual
• Employee Referral Bonus
• Professional Development
• and more!

Additional Information:

MedeAnalytics believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $145,000-160,000 USD + Bonus & Commission Opportunities. Please note that actual compensations for all roles may vary within the range or be above or below the range, based on factors including, but not limited to, education, training, relevant work experience, professional achievements/qualifications, skill level, business need, location and will be finalized at the time of offer.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

** At this time, we are not able to offer or take over sponsorship for candidates who are not eligible to work in the country where the position is located.

MedeAnalytics does not utilize any outside vendors/agencies.  Please no unsolicited phone calls or invites.