Jeffrey Niedbalski

Jeffrey Niedbalski has a work experience of over 5 years. Jeffrey started working at Omnitracs in May 2015 as a Technical Support Engineer. In this role, they reduced the case volume for the department by 25% through procedural change and additional training. Jeffrey also served as the subject matter expert for four products and applications, across multiple hardware platforms. Jeffrey provided training on technical concepts to support teams, product managers, and customer service representatives. Jeffrey worked at Omnitracs until October 2019. In October 2019, they joined Medecision as a Senior Technical Support Analyst, where they are currently employed.

Jeffrey Niedbalski attended The University of Texas at Arlington, where they earned a Bachelor of Science degree in Management Information Systems, focusing on General studies. In addition to their formal education, Jeffrey has obtained several certifications, including Agile project management, C# Basics for Beginners, and SQL for Data Analysis, all of which were completed through Udemy.