Nishaat H.

Nishaat H. is an experienced Application Support Specialist at Media24 (Pty) Ltd since January 2020, where responsibilities include coordinating help desk operations, analyzing technical performance, implementing troubleshooting procedures, and ensuring customer satisfaction. Previous roles include IT Support Technician, providing Tier 2 technical support, and an IT Support Generalist Intern, supporting websites and mobile applications. Nishaat also has tutoring experience in Quantitative Literacy and Economics at the University of the Western Cape, along with customer service experience as a Flexi Sales Assistant at Dupe Factorie and Pylones. Nishaat holds an IS Honours Degree in Information Systems and a Bachelor of Commerce: General from the University of the Western Cape, complemented by a NSC Certificate from Harold Cressy High School.