Jan Weiner is a seasoned IT professional with extensive experience in managing service management and service desk operations for various companies such as Markel Corporation, Northrop Grumman, and 7 11. Jan has a proven track record of implementing ITIL best practices, establishing 24/7 service desks, and improving ticket resolutions. Jan's expertise lies in directing ITSM teams, aligning with business strategy, and driving operational efficiencies.
July, 2018 - present