Eileen Mantouw

Eileen Mantouw is a seasoned professional in customer experience and brand management with extensive experience in the media sector. Since April 2017, Eileen has served as Manager Projects Customer Experience at Mediahuis Noord, focusing on improving customer satisfaction through enhanced products and services. Previously, Eileen held multiple roles within the organization, including Brandmanager for both Leeuwarder Courant and Friesch Dagblad, where responsibilities included portfolio development and target audience engagement. Eileen's earlier positions included strategic roles at Fundament All Media and Thalen\Baseline, where campaigns were managed for notable clients. Eileen is also involved with NHL Stenden Creative Business as a member of the advisory committee, contributing to projects related to youth-oriented news initiatives. Eileen holds a Doctorandus degree in Arts and Policy from the University of Groningen, a Bachelor's from Hanze's Academy Minerva, and completed VWO at Dr. Nassau College.