John McCann

John Mccann has extensive experience in technical support and engineering within the media and technology sectors. Currently serving as a Principal Escalation Engineer at MediaKind since February 2018, John previously held the position of Technical Support Engineer VI at Ericsson from September 2013 to February 2018, focusing on Mediaroom. John's career began at Microsoft in July 1994, where John worked as a Senior Premier Field Engineer until September 2013.