SP

Suresh Kumar Pandey

SBM Specialist (sla Business Management) at MediaKind

Suresh Kumar Pandey has extensive work experience in various roles and companies. Suresh Kumar started their career as a Senior Executive Communications at Religare in 2007 and worked there until 2010. Suresh Kumar then joined Ericsson India Global Services Pvt Ltd in 2010 and held the position of Business & Data Analyst - CU LTE until 2012. From 2012 to 2019, they served as an Assistant Manager - SDU IT & Cloud / BMDA GSCi - Business Excellence & Operations at Ericsson India Global Services Pvt Ltd. Since 2019, they have been working at MediaKind as an SBM Specialist (SLA Business Management), where they centralize new Service Level Agreements and renewals, creates and deploys business processes, and provides support for Support Contract execution.

Suresh Kumar Pandey completed their Master of Computer Applications (MCA) degree from Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS) from 2003 to 2005. Prior to that, they pursued a Post Graduate Diploma in Computer Applications (PGDCA) from the same university in 2002-2003. Suresh also obtained a Project Management Professional (PMP) certification from Project Management Institute India.

In addition to their formal education, Suresh has also obtained various certifications related to decision-making in high-stress situations, SAP S/4 HANA Financial Accounting, balancing work and life as a work-from-home parent, business analyst and project manager collaboration, project management professional (PMP) preparation, leadership fundamentals, leading remote projects and virtual teams, organizing a remote office for maximum productivity, the morning habits of high performers, using Power BI with Excel, understanding PMO (Project Management Office), and Tableau essential training. These certifications were obtained from LinkedIn and were achieved in the months of June, July, and August in the year 2020.

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