Minna Hansson

Minna Hansson has a diverse work experience spanning several industries. Minna started their career in 2013 as a Call Centre Operator at ESA Market Research, where they conducted surveys and collected data. From 2013 to 2014, they worked as a Communications and Customer Services Officer at Welwyn Hatfield Community Housing Trust, handling complaints and ensuring customer satisfaction. In 2014, they served as a Customer Service Officer at Which?, where they dealt with customer inquiries and recommended products. Later that year, they became a Telephone Fundraiser at Wesser Limited, where they engaged with supporters of St John Ambulance and upgraded their donations. In 2015, they joined Bookatable by Michelin as a Customer Support Officer, providing assistance to clients from various countries. From 2016 to 2022, they worked at Hoist Group, first as a Customer Support Officer specializing in TV and IT, then as a Pre-Sales TV/IT role responsible for increasing the company's presence in the hospitality market, and finally as a Service Manager, where they acted as a Single Point of Contact for Scandic Hotels. Most recently, they worked at Planet as a Senior Premium Service Manager. Currently, they are employed as a Customer Success Manager at Mediatool.

Minna Hansson earned their Bachelor's Degree in English Language and Communication with Journalism from the University of Hertfordshire from 2012 to 2015. Prior to that, they attended Monk's Walk School from 2010 to 2012, where they completed their A2 Levels in English Language and Literature, Film Studies, and Psychology.