Maria Fernanda Hernandez

Maria Fernanda Hernandez has a diverse work experience, starting in 2014 as a Journalist and Social Media Manager at Prensa Nueva. In 2016, they worked as a Marketing and Events Coordinator Intern at The Michael "Pinball" Clemons Foundation and simultaneously as a Brand Ambassador at 10 STAR AGENCY. In 2018, they joined MLSE (Maple Leaf Sports & Entertainment Partnership) as an Event Experience Crew member and EDealer as a Technical Support Analyst. Maria Fernanda then transitioned to CareCru in 2021 as a Customer Success Manager before moving to their current role as a Customer Success Manager at MediaValet in 2022.

Maria Fernanda Hernandez has a diverse education history. Maria Fernanda obtained a Certificate in Brand Management/Marketing from Seneca College in 2017-2018. Prior to that, they completed a Postgraduate Certificate in Sport and Event Marketing at George Brown College in 2016-2017. Their academic journey began at UCAB - Universidad Católica Andrés Bello, where they earned a Bachelor's Degree in Mass Communication/Media Studies from 2006 to 2012.

In addition to their formal education, Maria Fernanda Hernandez has also obtained several certifications. In 2018, they received the Hootsuite Platform certification from Hootsuite. In 2017, they acquired certifications in Data Migration and Service Cloud Setup, Email Marketing Strategies, Marketing Cloud Basics, and Marketing Cloud Products from Salesforce. Most recently, they obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessCOACHING in April 2023.