Medibank
Anthony McMahon is a seasoned professional with extensive experience in technical leadership and solution design within the telecommunications and customer contact sectors. Currently serving as a Contact Centre Technical Lead at Medibank since June 2024, Anthony previously held a range of roles at Telstra from March 2007 to June 2020, including Solution Designer, Product/Domain Capability Owner, and Senior Technology Specialist, where responsibilities encompassed Omni-channel customer contact strategy, strategic roadmap contributions, and technical leadership in Agile environments. Prior experience includes positions as a Senior Developer at OnQ and Head Developer at Callsys, focusing on IVR and telephony systems development. Anthony holds a Bachelor’s Degree in Digital Systems from Monash University and an Associate Diploma in Business (Microcomputing) from Swinburne University of Technology, along with a Graduate Certificate in Computing from UNSW, completed in December 2020.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.