Katie Elgie

CX Design Lead at Medibank

Katie Elgie has a diverse work experience spanning various roles in customer experience, market research, and strategic planning. Katie most recently worked as a CX Design Lead at Medibank. Prior to that, they were the Customer Experience Director at Sticky Sweets Innovation. Katie has also held positions at REA Group as the Customer Experience and Insights Manager and Market Research Manager. Earlier in their career, Katie worked at Zinc as a Strategic Planner and at Colmar Brunton as an Account Director for Qualitative Research. Katie also has experience as a Consumer Insight Manager at MEC and as a Marketing Assistant at Land Securities. Katie'searly career included a role as an Account Executive at Euro RSCG.

Katie Elgie earned their Master of Business Administration (M.B.A.) degree in MBA (Exec) from AGSM @ UNSW Business School from 2014 to 2017. Prior to that, they completed their undergraduate studies at The University of Edinburgh, graduating with a 2.1 BCom Hons degree in Business Studies, with a focus on Marketing from 1996 to 2000.

Links

Previous companies

REA Group logo
Landsec logo
Zinc Group logo

Timeline

  • CX Design Lead

    August, 2019 - present