Cindy Ramler

Cindy Ramler is a seasoned professional with over two decades of experience in client experience management within the healthcare sector. Currently serving as Manager of Client Experience at Medica since January 2000, Cindy oversees service delivery for a portfolio of 600+ clients, achieving a 97% client retention rate. Known for exceptional leadership, Cindy has successfully promoted 16 team members during tenure. Previous roles at Medica include Strategic Account Manager and Account Manager, where accountability spanned significant client accounts. Earlier experience includes managerial responsibilities at Allina Hospitals & Clinics and paralegal work at Melchert, Hubert, Sjodin & Willemssen. Cindy holds a Bachelor of Science degree in Business Management with a focus on Healthcare Administration from St. Mary's University.