James Whitemore

James Whitemore has extensive experience in IT support and management, currently serving as the Service Desk Manager at the Medical College of Wisconsin since May 2013. In this role, James is responsible for strategic decision-making, managing customer contracts, and supervising assistant managers while acting as an escalation point for executive leadership. Prior to this position, James progressed through various roles at the same institution, including Assistant Service Desk Manager, Help Desk Support Lead, and Desktop Support Technician I. James began their career with Tushaus Computer Services as a Technical Support Representative, where a successful internship led to a full-time position. Earlier experience includes management at McDonald's, with a rapid promotion from Crew Person to Swing Manager. James holds a Bachelor of Science degree in Physics and Information Technology from the University of Wisconsin-Whitewater.