Dena Thompson is a seasoned professional in customer engagement and account management, currently serving as Senior Engagement Director at Medidata Solutions since September 2020, following a tenure as Senior Lead Customer Success Manager. Prior experience includes roles at IQVIA, where Dena held positions as Manager of Client Account Management and Senior Client Account Manager, focusing on pharmaceutical client services. Dena's career also includes significant experience at CorVel Corporation as Regional Account Manager and Account Manager, providing managed care solutions for Workers' Compensation and Auto Liability cases. Beginning as an EDI Specialist, Dena also contributed to Memorial Sloan Kettering Cancer Center as a Customer Service Representative. Dena holds a Bachelor's degree in Health Sciences with a concentration in Public Health from James Madison University.
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