Daniel Mines

Client Relationship Manager at Medigold Health

Daniel Mines has a diverse work experience history. Daniel began their career as a Customer Service Representative at Hungry Jack's Australia Pty Ltd from September 2012 to April 2013, where they handled various tasks such as till work, front counter operations, and training junior staff. Daniel then moved on to become a Junior Cricket Coach at Mentone Cricket Club from September 2012 to May 2013, where they provided coaching and mentoring to the club's under 12s team.

In 2014, Daniel joined Catch Coaching as a Sports Coach on a casual basis, teaching primary school children about a fit and healthy lifestyle through school hour lessons, breakfast clubs, after school clubs, and holiday sports camps. Daniel continued in this role until August 2018.

From May 2017 to September 2017, Daniel worked as a Media Sales Executive at Johnston Press, where they focused on sales and advertising in the media industry. Daniel also had a role as an Administrator at OH Assist Limited from September 2017 to March 2018, contributing to administrative tasks within the company.

In 2015, Daniel volunteered as a Cricket Coach for Cricket Without Boundaries in Cameroon, where they coached underprivileged children, mainly orphans, in cricket. This volunteer opportunity lasted for 15 days in March 2016 and aimed to reduce HIV/AIDS in the country.

From April 2016 to September 2017, Daniel worked as a Sales Representative for Wombat Cricket in the Yorkshire and Derbyshire area. Their responsibilities included promoting the brand, attracting new customers, taking orders, and supplying cricket equipment to meet customer needs.

Daniel also had a placement role as Sales and Marketing representative at Repton Sports from April 2015 to June 2016, where they played a significant role in bringing the Calypso Cricket Coaching mat to market. Daniel worked with professional and amateur cricket clubs as well as schools across the country.

In their most recent role, Daniel served as a Client Relationship Manager at Medigold Health from 2018 to present. In this role, they were responsible for managing a multimillion-pound portfolio of clients from various industries. Their duties included relationship management, client growth and retention, conducting regular review meetings, handling client escalations, implementing new clients and service lines, leading client projects, and ensuring client satisfaction. Daniel developed exceptional knowledge in occupational health and employee wellbeing, allowing him to provide valuable recommendations to clients.

Additionally, Daniel worked as an Account Manager at Medigold Health from October 2019 to February 2021, managing a portfolio of 30+ clients in the care sector. Daniel also served as a Team Leader at Medigold Health from December 2018 to October 2019, overseeing the day-to-day work of two customer service teams by allocating tasks, handling escalations, and ensuring work demands and service level agreements were met.

Overall, Daniel Mines has gained extensive experience in customer service, coaching, sales, marketing, and account management throughout their career.

Daniel Mines attended All Saints Catholic High School from 2005 to 2012. Daniel then went on to study business and ICT with a focus on marketing at Sheffield Hallam University from 2013 to 2017.

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