Felicia Marcey

Felicia Marcey is an accomplished Senior Account Manager at MedImpact Healthcare Systems, Inc. since November 2015, where responsibilities include developing and maintaining client relationships, managing day-to-day operations, and leading project implementations. Felicia has a diverse background in client services management and project management, ensuring operational support and escalation of service recovery efforts. Prior experience includes roles as Group Account Manager at Aetna, where strong relationships with clients and brokers were cultivated, and as a Sales Support Consultant handling various insurance proposals. Earlier roles included positions at LISI and Sharp HealthCare, where Felicia managed quoting and account services. Felicia holds a Life, Accident & Health License from Mike Russ Financial Training Centers and is a licensed Pharmacy Technician.