Care Coordinator

We are looking for a Care Coordinator to join our team in our Evesham office.

‪The ideal candidate will:

‪Be local to Evesham Be computer literate and have working knowledge of care management software Have excellent administrative and communication skills Identify service user needs and compile care plans and risk assessments Carry out reviews of existing service users. Establish and maintain good links with service user’s families and professionals Attend meetings as delegated by the manager. Be ensuring that new and existing care workers are supported and assessed throughout the induction process ensuring compliance, carry out spot checks and all audits. Provide mentoring, support and supervision to members of the team. Maintain audits and quality monitoring checks of all areas of service delivery. Undertake on call duties as required. Be available to cover care calls as per rota. Ensure all documentation is completed in line with Medistaff24 policies and procedures, CQC and Commissioning Authorities requirements. Ensure communication is effective between management, service users, staff and professionals to maintain a robust quality service. Conduct staff supervisions, appraisals and meetings. Respond and support service users and staff as required ensuring a continuity of a quality service. Encourage new ideas, maintain staff motivation and morale and drive high standards and development of skills within the team. Provide office cover when required. ‪Be able to work efficiently in a high paced environment ‪Be dedicated to delivering exceptional service on behalf of the company internally and externally ‪Be flexible and reliable ‪Possess excellent people management skills ‪Key Responsibilities will be:

‪ To support and manage a team of Care Workers ‪ To develop detailed work schedules/rotas for the Care Workers and providing both written and verbal instructions for guidance ‪ To maintain confidentiality at all times ‪ To be the key point of contact to both Service Users and Care Workers ‪ To assist the team in ensuring an excellent quality service is supplied at all times ‪ To ensure that all telephones/email correspondence is dealt with promptly in a polite and respectful manner ‪ To report and support other members of team, including the Registered Manager To be able to cover care calls as per rota An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

The role requires you to have the confidence to lead a team of care workers ensuring that care delivery promotes independence and strives to achieve the best possible outcomes and puts the service user at the centre.

About us

Medistaff24 is a home care provider based in Evesham, Worcestershire. We work both with local authorities and private clients. Our goal is to provide high-quality person centred care, treating all our Service Users with dignity and respect and ensuring their safety and well-being.

Our work environment includes:

Modern office setting

To apply, please visit our website and download our application form. Thank you. https://www.medistaff24.co.uk/