Megan Bergman

Megan Bergman serves as the Manager of Application Support in Client Services at MEDITECH, where responsibilities include collaborating with product owners and support teams to address customer issues and enhance retention through innovative solutions, while also establishing key performance indicators for a team of 30. Prior to MEDITECH, Megan worked as a Supervisor at the University of Minnesota Medical Center, where efforts in developing training programs reduced staff turnover by 25% and adjusted job assignments to meet business demands. Earlier experience includes a tenure as a Retail Manager and Optician at LensCrafters, focusing on recruitment, training, and oversight of retail and customer care. Megan holds a Bachelor of Arts in Business and Technology and a Master of Science in Technology and Healthcare Leadership from Metro State University, as well as an Associate of Arts from Anoka-Ramsey Community College.