Inside Sales Representative

Essential Duties and Responsibilities:

• Lead Generation: Identify and qualify new sales opportunities through outbound calls, emails, and social media engagement.
• Prospecting: Research and develop a thorough understanding of the market, target prospects, and key decision-makers.
• Sales Process Management: Manage the entire sales cycle from initial contact to closing deals, ensuring a smooth and effective process.
• Customer Engagement: Build and maintain strong relationships with prospective and existing clients, understanding their needs and offering tailored solutions.
• CRM Management: Maintain accurate and up-to-date records of all sales activities and interactions in the CRM system.
• Collaboration: Work closely with the marketing and customer support teams to ensure alignment and support overall sales objectives.
• Market Feedback: Gather and report market intelligence, including customer feedback, competitor activities, and industry trends to inform product development and marketing strategies.
• Target Achievement: Consistently meet or exceed monthly and quarterly sales targets and performance metrics.

Education and Years of Experience:

• Experience: Minimum of 2 years of experience in an inside sales or similar role, preferably in the software or healthcare industry.
• Education: Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage and influence prospects.
• Sales Skills: Strong sales acumen with a proven track record of meeting or exceeding sales targets.
• Technical Proficiency: Comfortable with using CRM software (e.g., Salesforce), sales engagement tools, and Microsoft Office Suite.
• Customer Focus: Demonstrated ability to understand customer needs and offer appropriate solutions.
• Team Player: Ability to work collaboratively within a team and across departments.
• Self-Motivated: Highly driven, with the ability to work independently and manage time effectively.
• Adaptability: Ability to thrive in a fast-paced and dynamic work environment.

KPIs

• Lead Conversion Rate: Measure the percentage of leads that are converted into qualified opportunities and closed deals.
• Sales Growth: Track revenue growth and sales targets achieved on a monthly and quarterly basis.
• Activity Metrics: Monitor the number of calls made, emails sent, and meetings scheduled to ensure consistent outreach efforts.
• Pipeline Management: Assess the health of the sales pipeline, including the number of new opportunities added and the progress of existing opportunities through the sales funnel.
• Tool Utilization: Track the usage of CRM and sales automation tools to ensure effective and efficient management of sales activities.

About Medrio:

Medrio's SaaS offering is a key component in the pipeline of getting lifesaving drugs to the people who need them. We automate the clinic trial process and offer significant advantages over the competition: 75% lower cost, setup in days rather than months, and much better ease of use. Founded in 2005 we are privately owned, profitable, and are currently experiencing geometric growth in terms of customers, revenue, and employees. We believe in wellness! Medrio covers the cost of employee premiums for medical, dental, vision, life and LTD insurance, gym membership, and we promote an atmosphere of work/life balance, including flexible work schedules and unlimited PTO. 

The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We are looking for smart, collaborative, creative, and conscientious people to help us expand our product capabilities and better serve our customers.

To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.

Salary Range: $75,000 - $95,000