Charles Bennett

Charles Bennett has extensive experience in customer service, call center management, and operations. Charles began their career at Telespectrum as a Contact Center Supervisor from November 1999 to October 2001. Charles then joined Aetna Inc as a Local Call Coordinator from December 2001 to July 2010. Charles currently works at MedRisk, where they have held various roles since 2010. Charles started as a Customer Service Supervisor from August 2010 to March 2014. From March 2014 to the present, they have been a Manager of Business Process and Customer Solutions, responsible for issue resolution, client communication, and analyzing issue trends. In January 2018, Charles was promoted to the role of Director of Operations at MedRisk.

Charles Bennett attended Temple University but did not complete a degree or specify a field of study.