Damilola Taiwo

Customer Experience Manager at Medsaf

Damilola Taiwo has worked in various roles since 2018. In 2018, they were a Production Supervisor at Transerve Disc Technologies Ltd. In 2019, they worked as a Telesales Executive at OPay. From 2020 to 2021, they worked at Daytona People's Pharmacy Ltd as a Telesales | Call Center Executive, where they ensured customer engagement and satisfaction via call, emails and social media channels, promptly proffered solutions to customer complaints, and processed and fulfilled orders with a keen attention to details. Currently, they are a Customer Experience Manager at Medsaf, where they manage facility orders across the country, ensures customer satisfaction, and follows up with facilities via calls, digital channels and emails for changes in order.

Damilola Taiwo attended Federal University Of Agriculture, Abeokuta from 2010 to 2014, where they earned a Bachelor's degree in Microbiology. Damilola then attended IE Business School in 2022, where they completed a Certificate Course in Branding and Customer Experience.

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Timeline

  • Customer Experience Manager

    July, 2021 - present