Michelle Boyd

Michelle Boyd has extensive work experience in revenue cycle management and healthcare operations. Michelle started their career at American Medical Response in 2004, where they held various roles, including Patient Business Services Supervisor and Support Team Lead. Michelle then worked at EMS Management & Consultants, Inc., where they served as a Continuous Improvement Supervisor. Michelle later joined First Med Inc as a Compliance Manager and Manager of Patient Business Services. In 2014, Michelle worked as an Independent Consultant before transitioning to a role as a Manager of Reimbursement at Superior Air-Ground Ambulance Service. Michelle also served as Vice President of Operations at Emergicon and as a Contractor at Pavillon. Michelle's most recent role was as a Sr Director of Revenue Cycle at MedTrust. Additionally, they worked at Superior Air-Ground Ambulance Service as a Manager of Analytics and Billing Compliance Analyst. Michelle has a proven track record in healthcare administration and revenue cycle management.

Michelle Boyd earned a Bachelor of Science degree in Psychology from Bethany College, completing their studies from 1997 to 2001. Michelle later pursued a Master of Business Administration (MBA) with a focus on Health Care Management at Baker College Center for Graduate Studies, receiving their degree in 2012. Additionally, Michelle obtained various certifications in ambulance-related fields through NAAC, Inc., including Certified Ambulance Finacial Officer in 2023, Certified Ambulance Compliance Officer in 2021, and Certified Ambulance Coder in 2017.