Jacob Safranek

Jacob Safranek has extensive work experience in customer service and training roles. Jacob'smost recent position is as a Customer Experience Advocate at MeetingOne, where they support customers in using the company's products and troubleshoots any issues they may encounter. Prior to this, they worked as a Content Review Analyst at Accenture. Before that, they were an English Teacher at Omaha Public Schools and a Human Resource Trainer and Social Media Manager at Firewater Grille. Jacob also has experience in human resources and event coordination, having worked as a Human Resources Trainer and Event Coordinator at Lifetime Health & Fitness Center. Earlier in their career, they held roles as a Head School Age Teacher and Event Coordinator at Creative Kidz Daycare and as a Front Desk Manager and Trainer at Hilton. Overall, Jacob has developed a strong skill set in customer service, training, and coordination.

Jacob Safranek earned a Master's degree in Curriculum and Instruction from Doane University between 2021 and 2023. Prior to that, they obtained a Bachelor of Science (BS) degree in English Language and Literature, General and a Bachelor of Science (BS) degree in Secondary Education and Teaching from the University of South Dakota, where they studied from 2016 to 2020. In addition to their formal education, Jacob has also obtained various certifications, including Bystander Training: From Bystander to Upstander, Communicating Across Cultures, Communicating about Culturally Sensitive Issues, Confronting Bias: Thriving Across Our Differences, Diversity, Inclusion, and Belonging, Google Sheets Advanced Tips and Tricks, Microsoft Teams Essential Training, Outlook 2016 Essential Training, Skills for Inclusive Conversations, and Unconscious Bias from LinkedIn. Jacob also holds an EFSET English Certificate with a score of 70/100 (C1 Advanced) from the EF Standard English Test. Furthermore, Jacob obtained an Education: Initial Educator Certificate from the Nebraska Department of Education in September 2020.