Mariline Ballester

Mariline Ballester has had a diverse range of work experience. Mariline has been working at MeetingOne since 2001, where they started as a Customer Service Manager Europe based in two sites, and currently holds the position of Customer Service Director Europe. Mariline'sresponsibilities at MeetingOne include contract management, team management, and customer assistance in multiple languages.

Prior to their role at MeetingOne, Mariline worked as a Technical Officer at IBM in 2000, and as an On-site Maintenance Technician/Integrator at M2 from 1999 to 2000. Mariline also has experience as a waitress and saleswoman in restaurants, pubs, wine bars, and delicatessens from 1997 to 1998. Mariline worked as an office assistant at Direction Générale des Impôts from 1991 to 1998. Mariline has also served as a Front Desk Receptionist at The Royal Photographic Society of Bath in 1997. Mariline began their work experience as a hostess at France Quick and as an agricultural worker in harvest and melon picking.

Mariline Ballester has a diverse education history with a focus on computer technology, human resources, and quality control.

In 1989, Mariline completed their General Baccalaureate in Letters & Languages at Jean Moulin College in Beziers. Mariline then went on to pursue their undergraduate studies at Université Paul Valéry - Montpellier III from 1993 to 1998, where they obtained a License/Masters degree in Foreign Languages applied to Economics.

Mariline later attended the Conservatoire National des Arts et Métiers from 2000 to 2002, earning a DPCT Business IT degree with a focus on Information Technologies.

Furthering their computer education, Mariline completed various professional training courses. In 1999, they obtained a TAUI Professional Training Certificate in Computer Studies from the Centre De Formation Professionnelle Pour Adultes A.F.P.A - Nîmes. In 2007, they undertook a professionalization period in Network Administration at Sup’Exup Montpellier. Mariline also completed SalesForce Administration Essentials training at SalesForce.com in 2009.

In terms of specialized certifications, Mariline acquired skills in quality control by obtaining an Internal Auditor - Quality certificate in NF EN ISO 9001 éd.2000 from Cabinet Conseil Qualinorm - Poulx in 2006. Additionally, they engaged in Virtual Training for New Managers in Human Resources at Aureon in the United States in 2018.

Mariline's most recent educational venture was a brief course at Didaxo in Belgium in 2020, focusing on computer-related studies.

Aside from their formal education, Mariline has also obtained several certifications to enhance their knowledge and skills. These certifications include "L'essentiel des CSS," "L'essentiel du HTML5," and "Learning HubSpot" from LinkedIn, all obtained in 2022. In 2018, Mariline completed a series of customer service-related certifications, including "Delivering Bad News to a Customer," "Building Resilience," "Customer Service: Creating Customer Value," "Managing Customer Expectations for Frontline Employees," "Phone-Based Customer Service," "Serving Customers Using Social Media," "Working with Upset Customers," "Writing Customer Service Emails," "Communication Foundations (2013)," "Customer Service Foundations (2014)," and "Effective Listening," all acquired through LinkedIn.