Tina Pino

Customer Experience Manager at MeetingOne Audio & Web Conferencing

Tina Pino's work experience includes serving as a Customer Experience Manager at MeetingOne since 2020. In this role, they are responsible for Customer Experience in North America, including Customer Success and Customer Support. Tina also collaborates with the European Customer Experience team. Tina Pino joined MeetingOne as a Customer Support Agent 2 in 2020, where they provided software and technical support for MeetingOne's products and services. Prior to MeetingOne, they worked at Lewan Technology as a Customer Care Associate III from 2005 to 2020. Tina Pino's earliest work experience was at Dennis Green LTD as an Accounts Payable professional.

Tina Pino obtained their Full Stack Developer Certification from freeCodeCamp in 2021. Prior to that, they attended El Camino College from 1983 to 1984, studying Intermedia/Multimedia. In addition to their formal education, Tina has acquired several certifications. These include certifications in Software Testing Foundations: Test Techniques from LinkedIn obtained in January 2022, Customer Service: Creating Customer Value from LinkedIn obtained in December 2020, Customer Service Foundations from LinkedIn obtained in November 2020, Customer Service: Managing Customer Expectations from LinkedIn obtained in November 2020, Customer Service: Problem Solving and Troubleshooting from LinkedIn obtained in November 2020, De-Escalating Intense Situations from LinkedIn obtained in November 2020, Phone-Based Customer Service from LinkedIn obtained in November 2020, and Writing Customer Service Emails from LinkedIn obtained in November 2020. Prior to their Full Stack Developer Certification, Tina also received certifications in Front End Libraries, JavaScript Algorithms and Data Structures Development, and Responsive Web Design Development, all from freeCodeCamp in 2020.

Links

Timeline

  • Customer Experience Manager

    October, 2022 - present

  • Customer Support Agent 2

    November, 2020