Janice Falzon

Janice Falzon is an accomplished IT Service Center Operations Manager at Meijer since July 2024, leading a hybrid team of 60 and fostering professional development. Prior experience includes nearly 11 years at DTE Energy, where Janice held multiple managerial roles, including overseeing IT Contract Management during the DT Midstream spinoff and leading initiatives in security risk management. Janice also managed significant budgets, developed internal customer service metrics, and successfully implemented quality processes. Earlier in Janice's career, experience at DTE Vantage, Bosch USA, and Meritor focused on asset management, account management, and quality engineering, including Six Sigma methodologies. Janice holds an MBA from the University of Virginia Darden School of Business and a BSE in Industrial & Operations Engineering from the University of Michigan.