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Wendy Yl Tam

Senior Manager - Service Quality Improvement at Melco Resorts & Entertainment

Wendy YL Tam has an extensive background in IT and change management, with experience working in various companies such as Melco Resorts & Entertainment, Manulife, Cathay Pacific Airways, Airport Authority Hong Kong, Mandatory Provident Fund Schemes Authority, Citibank, and Ontario Hydro. Wendy YL has held titles such as Senior Manager, Change And Release Manager, Infrastructure & Operations Practice Lead, Change Management Lead, Programme and Process Specialist, and Technical Services Manager. Wendy is dedicated to delivering process innovation and fostering a culture of sustainable change through continuous improvement initiatives. Wendy YL holds a degree in Bachelor of Engineering and Programming from Carleton University and Nova Scotia Community College, respectively.

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